Refund policy

We want you to shop with confidence at "zenora.kulture". Returns are accepted only for damaged, defective, or incorrect items and must be requested within 5 DAYS of delivery. To initiate a return, contact us at [lokesh283] with order details and proof (images/videos).

Once approved, refunds are processed within [REFUND PROCESSING TIME] to your original payment method. In eligible cases, we may offer exchanges instead of refunds. Items that are used, damaged by the customer, or fall under non-returnable categories are not eligible. Return shipping costs may be covered by us in case of defective or wrong items.